Our Privacy Policy

1. General

Copyright Agent ApS (hereafter “CA”, “we” or “us”) aims to secure your personal life and data in the handling of infringement cases in which you are a party and by your use of our website. We are attentive to process personal data in a responsible matter and in accordance with current EU legislation on data protection.

By processing your personal data, CA is considered the Data Controller. Our contact information can be found below:

Copyright Agent ApS

Blegdamsvej 6

2200 København N


CVR: 37597287

You are always welcome to contact us if you have any questions regarding the processing of your personal data. We can be contacted on mail legal@copyrightagent.com

2. The Processing of Personal Data
The processing of your personal data is a necessary part of the case handling of infringement cases on behalf of our clients. When a possible copyright infringement is detected on a website, CA will process personal data, including your contact information. A case is started by collecting contact information for the website and/or the person or organization responsible for it. Contact information is processed so that CA is able to contact the responsible party to provide information on the possible infringement. The process of personal data is therefore natural or necessary in order to prosecute infringement cases, in accordance with article 6 (1), litra f in the General Data Protection Regulation (hereafter “GDPR”).

The personal data that will be processed in the handling of infringement cases includes your name, address, e-mail address and phone number. This information is relevant for the infringement case and for us to be able to prosecute the infringement claims on behalf of our clients.

Additionally, we might process customer information from our clients. In cases where CA is informed that there might be a customer relationship between you and our clients, we will reach out to our clients to confirm such a relationship.

By using our website, including our contact form, we are processing personal data about you. This data includes contact information in order to answer your inquiry sent to us. The processing of data through our website is limited to the use of our contact form and is therefore based on consent, in accordance with article 6(1), litra a in the GDPR.

3. The Gathering of Personal Data
In addition to receiving personal data from you, CA gathers personal data as a part of the case handling of infringement cases on behalf of our clients, including identification of the responsible party and relevant contact information. The personal data gathered by CA is categorized as general data. As mentioned earlier, the information included in the gathering is your name, address, email address and phone number.

In order for CA to get in contact with you, we obtain information that is public on the website in question, our client (if needed or requested by you) and official registers of domains and registers of organizations. Such websites include for example www.dk-hostmaster.dk and www.cvr.dk in Denmark, where domain owners and company information is public.

By using the contact form on our website, CA will process personal data that includes name, email address, telephone number, as well as information you provide us in your inquiry. Provided information might include photographs if such is uploaded in the contact form.

4. The Legal Basis
CA gathers personal data for the above-mentioned purpose and from the above-mentioned places in order to represent our clients and their interest in prosecuting copyright infringements on their material. The legal basis to process your personal data is found in GDPR article 6 (1), litra f on the processing of personal data for the purpose of legitimate interests.

The processing of your personal data is also regulated by other Danish legislation, including the Bookkeeping Act.

5. The Storage and transfer of Personal Data
The data that we collect from you is stored within the European Economic Area (“EEA”) but may also be transferred to and processed in a country outside of the EEA. Any such transfer of your Personal Data will be carried out in compliance with applicable laws.

6. Who has access to your personal data
In management and handling of copyright infringement cases, stored personal data is accessible to CA employees. This concerns, but is not limited to the legal advisors for our different clients. The information is processed by the legal advisor employed for the client for which the case is handled.

In certain cases, where confirmation on customer relationships is necessary to decide the case, our clients will get access to personal data, including your name and website information.

7. For how long time is personal data stored
Personal data is stored as long as the processing is necessary for the case handling and as long as a dispute exists.

We will retain your Personal Data until 5 years after the end of the year in which a case or dispute with you is closed in order to comply with our legal obligations pursuant to the Danish Bookkeeping Act or for the establishment, exercise or defence of legal claims.

8. Your rights
According to the GDPR article 14 (2), litra c, the data subject has some rights in regard to the processing of personal data. The data subject has the right to access the data CA is processing, including information regarding the purpose of the processing and the categories of data concerned.

You will also have the right to rectification in case CA is processing inaccurate personal data about you. The data subject also has the right to complete incomplete personal data, if such is processed by CA. In certain situations, you will also have the right to erasure from our systems before the general erasing limitation of your personal data, as well as the right to restrict CA’s processing of your personal data.

9. Security
We are continuously updating and developing security measures to protect your personal data in our systems. These measures make sure that your data is protected from unauthorized access.

10. Complaints
You can read more about the rules on processing of personal data and GDPR at the Danish Data Protection Agency website www.datatilsynet.dk. If you believe that Copyright Agent is processing or storing your personal data contrary to the legislation, you have the right to file a complaint to the Danish Data Protection Agency. You can find more guidance on complaints on their website.

11. Changes
In order to comply with applicable legislation on the data protection area, we need to be able to adapt our privacy policy accordingly. The current version of our privacy policy will be available on our website at any time. Previous versions can be sent upon written request.

12. Contact Us
If you have any questions or complaints regarding the processing of your personal data, you are welcome to contact us over email. Our email address is legal@copyrightagent.com.